Terms of service

Terms of Use

By accessing or using this website and the services provided by XXXI (“we,” “our,” or “us”), you agree to the following Terms of Use.

1. Acceptance of Terms  
These Terms of Use govern your access to and use of our online store, including all related services provided by XXXI.

2. Product Information  
We make every effort to accurately display product information; however, the appearance, color, and texture of products may differ depending on your device or viewing environment. We do not guarantee that product images will exactly match the delivered items.

3. Orders and Payment  
By placing an order, you agree to provide current, accurate, and complete information.  
A purchase contract is formed once your payment has been successfully processed and your order confirmation email has been sent.

4. Shipping and Delivery  
Products are shipped after production is completed, typically within 2–5 business days.  
Delivery dates are estimates only and are not guaranteed.  
We are not responsible for delays caused by weather conditions, carrier circumstances, customs procedures, or other factors beyond our control.

5. Returns and Exchanges  
Returns and exchanges are accepted only in cases of defective products or incorrect delivery, in accordance with our Refund Policy.

6. Intellectual Property  
All content on this website, including but not limited to text, images, designs, logos, and product materials, is the property of XXXI or its licensors and is protected by applicable intellectual property laws.  
Unauthorized reproduction, distribution, or use of any content is prohibited.

7. Prohibited Conduct  
You agree not to engage in any activity that infringes upon the rights of XXXI or third parties, interferes with the operation of this website, or violates applicable laws or regulations.

8. Disclaimer of Warranties  
All products and services are provided “as is” and “as available,” without warranties of any kind, either express or implied.

9. Limitation of Liability  
To the maximum extent permitted by law, XXXI shall not be liable for any direct or indirect damages arising from the use of this website or the purchase of our products.

10. Changes to These Terms  
We reserve the right to revise these Terms of Use at any time without prior notice.  
The revised Terms shall become effective upon posting on this website.

11. Governing Law and Jurisdiction  
These Terms are governed by and construed in accordance with the laws of Japan.  
Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction