Handling Information
Our products are made with carefully selected fabrics and expertly sewn.
To ensure that you can wear your garment beautifully for a long time, we would appreciate it if you would take the following points into consideration.
[About washing]
- To maintain the texture and silhouette of this product, we recommend dry cleaning.
- Please avoid washing with water or using a dryer at home as this may cause the product to shrink or lose its shape.
- When cleaning, please consult a trusted specialist store and inform them that it is made of a delicate material.
[About ironing]
- When ironing, always use a pressing cloth and iron lightly at a low temperature .
- Please be especially careful not to apply the iron directly to decorative parts (beads, embroidery, lace, etc.).
[About products with decorations]
- Please be careful with delicate decorative parts such as jewels and embroidery to avoid snagging or rubbing them.
When storing, it is best to avoid contact with or stacking with other clothing.
Other notes
[About production and shipping]
All of our products are carefully made one by one after receiving your order.
Therefore, it will take approximately 2 weeks for production time to be delivered.
Items will be available in limited quantities.
Due to the nature of the fabric and parts, it may be difficult to resell items, so please consider purchasing any items you are interested in as soon as possible.
If you need it urgently, please contact us in advance and we will do our best to accommodate you.
Once production is complete, your item will usually be shipped within 2-5 business days .
Once the shipment is complete, we will send you an email with the tracking number.
[Other notes]
・Please note that delivery may be delayed due to weather conditions or the circumstances of the delivery company.
If you order multiple items, we will ship them all together once they are all in stock. If you would like them shipped separately, please let us know in the comments section.
[Returns and exchanges]
We provide information about returns and exchanges so that our customers can shop with peace of mind.
■ Eligible for return or exchange
・If the product you receive is defective, damaged, or delivered incorrectly , we will accept returns or exchanges.
Please contact us within 7 days of receiving the product. We will cover the shipping costs.
■ Returns and exchanges due to customer convenience
We regret that we cannot accept returns or exchanges for reasons such as size differences or the product being different from what you expected.
Please be sure to check the size, material, and product description carefully before purchasing.
Sizes are measured by laying the item flat on a flat surface. There may be slight errors.
[How to return the item]
If you need to return an item, please contact us in advance using the inquiry form or email.
If you return the item without contacting us, we may not be able to respond.
[About our brand products]
The images shown are for reference only, and due to the nature of the material, there may be slight differences in the texture of each item.
This is due to the characteristics of the material and the tailoring that can only be achieved through small-scale production, and we hope you enjoy this texture that you will not find in ready-made products.